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You don't need an account to browse or place items in your cart. When you are ready to place your order, please create an account, which will ease your checkout and make returns visits a breeze.
When you are ready to checkout any selections you make are transfered to your secure shopping cart.
To place your order select any items in our catalog by selecting Add To Cart.
As you add items to your Shopping Cart you will see them listed in the top right of your screen.
At any time you may enter the shopping cart and change the quantities of an item or remove an item.
Minimum Order: $5.00. For Orders Less than $5.00 there is a $4.00 Low Order Fee.
Finalize Your Order
Once you have completed your selections enter the Shopping Cart and select Checkout.
If you have not logged into your account, you will be requested to login.
Even if you have not logged in before you may create a customer account and continue to finalize your purchase.
Creating a customer account allows us to save information that makes your ordering process easier.
Each time you place an new order, just login and you will not need to re-enter your information again.
We do not save your credit card information to ensure your privacy.
Checking Out
Step 1. Verify your Delivery Information and add any comments you would like us to see with your order. You can make any changes as needed.
Step 2. Select your Payment Information.
2 Payment Options
- Credit Card - Enter your credit card information. We accept MasterCard and Visa
- Check or Money Order - Once you Confirm your Order we will wait for your payment before shipping. Mailing information is shown during your checkout.
Step 3. Confirm your Order. Your order will then be processed and shipped within 24 to 48 hours. Most orders are processed the same day.
Your order goes through 3 steps:
Step 1. Pending - This tells you the order is in the system and is waiting to be processed.
Step 2. Processing - We are processing your order.
Step 3. Shipped - We have shipped your order and you may now track the order via Fedex.
We collect basic information that allows us to bill and ship your order. This saves you time when completing your order and future purchases.
Login Now Or Create an Account Now
Whenever you login to your account you may do any of the following:
- Review the status of any current or previous orders.
- View or change your account information.
- View or change entries in your address book.
- Change my account password.
- Subscribe or unsubscribe from newsletters.
- View or change my product notification list.
We use Fedex for our ground shipping. Most orders arrive in 1 to 5 days from when they are shipped depending on your distance from Massachusetts. For shipments within New England Fedex Ground is 1 day.
There are no Handling Fees.
Shipping Rates
Our shipping rates are based on the weight of your order. Your zipcode is used to calculate the actual shipping costs using Fedex Rate Charts.
Island's Own wants your complete satisfaction with your purchases.
We will accept items returned within 7 days and award a full refund of the product cost.
Food Items must be returned unopened for a credit unless there is a problem with the product.
The delivery shipping will only be refunded if there was an error on your order or due to a faulty product.
We will pay the return shipping costs if an item is being returned due to our error or a faulty product and we
we will pay the shipping back to you in this case if you want an item in exchange.
If you are missing an item or received the wrong item, please let us know.
Return Procedure
Please contact us before returning any merchandise using our Contact Form or (508)627-8044. We will issue a Return Material Authorization (RMA) Number.
We want you to be happy with every purchase and we will work with you whenever there is a problem.
Send the merchandise via Fedex or USPS. Please use the original packing material. If you need assistance in shipping the merchandise back, let us know.
Ship to:
Island's Own
10 Old Squaw Rd
Edgartown, Mass. 02539
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